Delivery Information

Shipping Costs & Times

United Kingdom

Free UK Tracked shipping on orders over £50

Free UK Next Day shipping on orders over £150

 

Shipping Methods

UK Tracked 2-3 days*£3.95

UK Next Day Delivered Monday – Saturday £5.4

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding Sundays and UK Bank Holidays.

 

Channel Islands: Jersey & Guernsey

Free Standard Shipping on orders over £50

 

Shipping Methods

UK Tracked 3-4 days*£3.95

Priority 1-2 business days**£15.00

 

Delivery times are based on orders placed before 2pm GMT on any day.

*Excluding Sundays and UK Bank Holidays.

**Business days exclude weekends and UK Bank Holidays

 

Europe

Free Standard Shipping on orders over £100

Free Priority Shipping on orders over £180

 

Shipping Methods

Standard 5-8 business days*£7

Priority 2-4 business days £15.00

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

 

Standard Shipping

Delivered Monday - Friday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

 

Priority Shipping

Delivered Monday - Friday by DPD.

Tracked Service.

 

USA & Canada

Free Standard Shipping on orders over £150

 

Shipping Methods

Standard 5-10 business days*£9.47

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

Standard Shipping

Delivered Monday - Friday by your local postal service.

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by UPS / CANADA POST, this will then be updated with a Local Tracking Number.

Orders under $800 destined for the USA are exempt from local sales taxes and customs duties. Orders to Canada will incur local sales taxes and customs duties on arrival which you will be required to pay.

Australia & New Zealand

Free Standard Shipping on orders over £150

 

Shipping Methods

Standard5-10 business days*£9.5

 

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

 

Standard Shipping

Delivered Monday - Friday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

Orders to Australia will incur local GST of 10%, and orders to New Zealand may incur local sales taxes and customs duties on arrival which you will be required to pay.

 

Asia

Standard 7-15 business days* £15

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

Standard Shipping

Delivered Monday - Friday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number on when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number..

Orders valued under 400SGD destined for Singapore are exempt from taxes & duties. Other destinations may incur local sales taxes and customs duties on arrival which you will be required to pay.

 

China

Shipping Methods

Standard 7-15 business days*from £7.95**

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

**Depending on weight

 

Standard Shipping

Delivered Monday - Sunday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

Please note that orders to this destination may incur local sales taxes and customs duties on arrival which you will be required to pay.

 

Hong Kong

Shipping Methods

Standard 5-15 business days*from £6.95

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

**Depending on weight

 

Standard Shipping

Delivered Monday - Friday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

 

Middle East

Shipping Methods

Standard 7-15 business days*£18

Delivery times are based on orders placed before 2pm GMT on any day.

*Business days exclude weekends and UK Bank Holidays.

 

Standard Shipping

Delivered Sunday - Thursday by your local postal service.

 

Tracked Service.

We will send you a Tracking Number when we dispatch your order. When your parcel is received by your postal service this will then be updated with a Local Tracking Number.

 

Please note that orders to this destination may incur local sales taxes and customs duties on arrival which you will be required to pay.

 

Tracking Your Order

Once you receive an email confirming your order has been shipped, you will be able to track the progress of your delivery.

 

You can also do this by going to My Account. Go to Recent Orders > View Order > Track Your Order.

 

Need to speak to someone about shipping cost or your order issue?

Our team are on hand to assist with your queries

 

Email us

Contact Customer Service

customercare@gracebeautybox.co.uk